§ 1 Scope

The following general terms and conditions regulate the contractual relationship between Kerim Hussein and consumers who buy goods through their shop.

In the event of a contract being concluded, the contract is concluded with Kerim Hussein, www.badprince.com, Hasenleitengasse 8/4/4, 1110 Vienna, Austria.

§ 2 Delivery area

We deliver exclusively to delivery addresses within Austria.

§ 3 Contract language

The language available for the conclusion of the contract is German.

§ 4 Conclusion of contract

(1) Our offers are non-binding and represent a non-binding invitation to consumers to conclude a contract.

(2) After entering the consumer’s personal data and clicking the “Order with obligation to pay” button, the consumer submits a binding offer to conclude a purchase contract. In order to be able to order subject to payment, the terms and conditions, cancellation policy and GDPR must be acknowledged by clicking on the respective checkboxes. They are also available for the consumer to download at this time.

(3) The consumer immediately receives a confirmation of receipt with the data of his order, our terms and conditions, model cancellation form, cancellation information and DSGVO file. This is not an acceptance of the offer made.

(4) Upon acceptance of the offer made by the consumer, he will receive an order confirmation. If the offer is rejected, he will also be informed immediately by e-mail.

§ 5 Customer Information: Correction Note

You can correct your entries at any time before submitting the order with the delete key. We will inform you about further correction options on the way through the ordering process. You can also completely end the ordering process at any time by closing the browser window.

§ 6 customer information: storage of the contract text

The details of the concluded contract of the consumer’s order (e.g.: price, item, shipping costs, etc.) are stored by us and sent to the consumer as an e-mail (“acknowledgment of receipt”). We will also send the general terms and conditions and cancellation information to the consumer in the e-mail mentioned.

§ 7 Prices, shipping costs, payment, due date

(1) The prices indicated include the statutory sales tax and other price components. In addition, there are any shipping costs.

(2) The buyer undertakes to pay the purchase price in full upon conclusion of the contract.

(3) We offer the following means of payment:
– Payment in advance: With this payment method, we send the consumer our payment details in a separate email and deliver the goods after receipt of payment.
– Klarna
– credit card
– payment in installments (partner bank: Santander)
– cash on delivery
– cash or ATM payment when picking up in store

(4) We are expressly entitled to issue partial invoices if the service is provided in parts.

(5) Shipping costs:
– Under € 70.00: € 4.50
– Free shipping from € 70.00
– Returns: Costs for returns due to revocation are to be borne by the consumer

§ 8 Delivery

(1) The delivery times are clearly stated in the product description. Items that are ready to ship immediately will be delivered within 2 working days at the latest. In the case of payment in advance, the period for delivery begins on the day after receipt of payment on our bank account. For all other payment methods on the day after the conclusion of the contract. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day. Used or cleaned goods and goods that are not in their original packaging are non-returnable.

(2) The risk of accidental loss and accidental deterioration of the item sold is only transferred to the consumer when the item is physically handed over to the consumer or to a third party named by the consumer who is not acting as a carrier.

§ 9 Interest on arrears

Even if the buyer is in default of payment through no fault of his own, we are entitled to charge interest on arrears at a rate of 10% above the base interest rate annually. Claims for reimbursement of proven higher interest rates are not affected by this.

§ 10 Unilateral changes in performance (in particular exceeding the delivery deadline)

Objectively justified and minor changes that do not affect the price can be made on our part. This applies in particular to such exceeding of the delivery period. If the actual exceeding of the deadline can be estimated, but no later than one week before the originally agreed delivery date, we will announce how long a delay is to be expected.

§ 11 Retention of title

The goods remain our property until the purchase price and all costs and expenses have been paid in full

§ 12 Damage in transit

In the case of obvious transport damage, we ask the consumer to complain immediately to the delivery agent and to contact us.

§ 13 Warranty

The warranty is based on the statutory provisions. There is no warranty for damage caused by improper use or treatment of the purchased item, or for normal wear and tear.

Section 14 Offsetting

The contractual partner waives the possibility of offsetting. However, this does not apply to consumers in the event of our insolvency or to counterclaims that are legally related to our claim, determined by a court or recognized by us. In these cases, consumers have the option of offsetting.

§ 15 Place of jurisdiction agreement

One of the courts in whose district the consumer has his domicile, habitual abode or place of employment shall be responsible for all lawsuits brought against a consumer who has his domicile, habitual abode or place of employment in Germany due to disputes arising from this contract.

§ 16 online dispute resolution platform

The EU Commission provides a platform for out-of-court dispute resolution. This gives consumers the opportunity to initially settle disputes in connection with their online order out of court. You can find the dispute resolution platform here:  https://ec.europa.eu/consumers/odr/

Our e-mail for consumer complaints is: service@badprince.com